FAQs

1. What types of products do you sell?

We sell a wide range of products, including electronics, fashion, home essentials, beauty products, and more.

2. What are your shipping charges?

We charge a flat shipping fee of 50 PKR across Pakistan.

3. How long does delivery take?

Delivery takes approximately 3-5 business days after order processing.

4. What payment methods do you accept?

We accept Cash on Delivery (COD) and online payments.

5. Can I return an item?

Yes, we have a 7-day return policy. The item must be unused and in its original packaging.

6. How do I track my order?

You will receive a tracking number via email or WhatsApp once your order is shipped.

7. Do you ship internationally?

Currently, we only ship within Pakistan.

8. What if I receive a damaged product?

Contact us immediately via WhatsApp or email with photos of the damaged product, and we will resolve the issue.

9. Can I cancel my order?

Orders can be canceled within 24 hours of placement by contacting customer support.

10. How can I contact customer support?

You can reach us via WhatsApp at +92 335 1150587 or email chat.pickshop@gmail.com.